HRCI aPHR 試験概要:

HRCI aPHR 試験シラバストピック:

HRCI Associate Professional in Human Resources 認定 aPHR 試験問題：

1. Employees experiencing management-by-objective may feel more motivated and productive because such a management style:
Response:

A) requires the use of top-down communication so that employees are fully aware of the goings on in the company.
B) establishes bonuses and incentives when employees meet goals.
C) involves employees in setting company objectives.
D) holds employees accountable and gives them training to ensure they are skilled for their jobs.

2. Which of the following recruitment methods offers the opportunity for potential applicants to discuss opening with employers without having a job application/resume on file?
Response:

A) Outplacement firm job search centers
B) Job fairs
C) State employment agencies
D) Employee referrals

3. Abel has been having trouble selecting quality accounting people. Everyone claims to be able to use Excel spreadsheets, but few actually can once they get on the job. In the end, he has had to terminate people because of poor performance. He is thinking he will use a test he saw at the local office-supply warehouse.
As Abel's HR recruiting liaison, what advice would you give him about his plans for testing?
Response:

A) It doesn't sound like a good idea. It is going to create more paperwork for HR, and we can't stand any workload increase.
B) It sounds like a good idea. Will he be able to show that the test actually predicts success on the jobs he wants to use it for? If not, he should find a different screening tool.
C) It sounds like a good idea. It certainly could control the cost of turnover. We should try it.
D) It doesn't sound like a good idea. With everyone talking about the liability of written tests these days, we can't take that risk for any job.

4. John, a new employee, has just arrived at the orientation program where everyone completes their payroll forms and signs up for healthcare benefits. He brings his W-4 form to you and says he isn't subject to payroll withholding because he pays his taxes directly each quarter.
What is your response?
Response:

A) "That's okay. We won't process a W-4 form for you. We will give you a Form 1099."
B) "Unfortunately, all employees are subject to payroll tax withholding."
C) "If you can show me a W-10 form you have submitted to the IRS, we can block your paycheck withholding."
D) "I'll check with the accounting department to find out whether you can do that."

5. Mary has never before had an employee who caused a physical fight with another employee. The policy in her organization calls for progressive discipline. Mary isn't sure if she should just give the employee a warning or terminate him immediately.
What would you recommend?
Response:

A) Violent behavior of any kind is justification for immediate dismissal. Even if there is no policy that says violence can result in immediate termination, that is how this situation should be handled.
B) This is the reason people should learn self-defense. When someone is defending themselves, there should be no reason for employer-imposed discipline. The aggressive employee should be given a written warning, though.
C) It depends on how other aggressive behavior has been treated in the past. Even though there have not been fights per se, the employee treatment should be guided by history.
D) It is hard for someone to start a fight by themselves. Both employees should be written up, skipping the oral warning step of progressive discipline.

質問と回答：