IBM WebSphere Lombardi Edition V7.2, BPM Program Management 認定 C2180-188 試験問題:
1. A company needs to speed up its hiring process. A proposal to accomplish this goal is modeled in the following BPD diagram and run against historical data with the Optimizer. The proposed process no longer waits for the background check to complete before putting the new hire into orientation and training.
What is the Service Level Agreement (SLA) that is key to optimizing this process?
A) Wait time on "Background Check".
B) Percentage of new hires that pass "Probationary Review".
C) Total time on "Facilitate New Hire's Orientation".
D) Percentage of new hires that fail "Background Check".
2. What is SIPOC Analysis?
A) Stated Improvement Plan for Optimization of Code
B) Simple Identification for Performance Optimization and Continuous Analysis
C) Suppliers, Inputs, Process, Outputs, and Customers
D) Streamlining, Identification, Performance, Optimization, Continuity
3. A program manager is advising a new client who has begun analyzing process projects to determine which ones should be selected for their first BPM projects. The client presents the diagram below visualizing the projects in terms of their cost/complexity and the value to the company.
What should the program manager advise the client?
A) Redo the business value analysis to ensure customer satisfaction was included.
B) Consider appetite for BPM as a third axis in this analysis.
C) Remove projects in C quadrant from the inventory because of high complexity and low value.
D) Immediately pursue projects in the B quadrant because of their high value.
4. It is discovered while running Playback 0 that an important but not strictly necessary sub-process was missed in the analysis. How should the program manager recommend handling the missed sub-process?
A) Schedule a special iteration and playback to address the sub-process after Playback 3.
B) Redo Playback 0 and include the sub process.
C) Include the sub-process in Playback 1 without validating with the process owner.
D) Note the sub-process as a user story and save it for the next release.
質問と回答：
| 質問 # 1 正解： D | 質問 # 2 正解： C | 質問 # 3 正解： B | 質問 # 4 正解： D |
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