Salesforce Arch-301 試験概要:

Salesforce Arch-301 試験シラバストピック:

Salesforce Certified B2B Solution Architect 認定 Arch-301 試験問題：

1. A shipping and logistics company uses Sales Cloud, Service Cloud, and Marketing Cloud. It relies on Salesforce standard reports for its current KPIs. However, the company wants to see report trends and complex analytics. It also wants the reports to bevisible to salesforce users as well as non-Salesforce users.
Which recommendation should a solution Architect make to meet the company's needs?

A) Reporting snapshots
B) Sales Cloud Einstein
C) CRM Analytics
D) Standard Dashboards

2. Universal Containers (UC) is currently using Sales Cloud, Revenue Cloud, Experience Cloud, and B2B Commerce. B2B Commerce and Experience Cloud are used for UC's end customers while the direct Sales team sells with partners through Revenue Cloud. However, partners want to work digitally versus through email.
The direct Sales team has asked the CIO how they can expose their Revenue Cloud capabilities to their partners and vendorsusing Salesforce. The CIO knows they are currently using B2B Commerce for customers and is wondering if they can do something similar for partners by exposing CPQ capabilities in Experience Cloud for partners.
What are two questions a Solution Architect should ask when evaluating either B2B Commerce or CPQ for partners via Experience Cloud?
Choose 2 answers

A) Do partners need to do complex configurations or create their special pricing?
B) Does the direct Sales team co-sell with partners or sell to partners in this new channel model?
C) What do we need to invest in order to build the channel and where does that investment come from?
D) Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?

3. During a B2B multi-cloud implementation, an executive sponsor from Universal Containers (UC) approaches the Solution Architect to discuss ongoing support and new functionality that will be rolled out tosupport UC.
The current implementation supports Experience Cloud, Service Cloud, and Sales Cloud.
Which three recommendations should a Solution Architect make to ensure features are enabled without impacting user efficiency?
Choose 3 answers

A) Give usersa way to raise support tickets for new features they do not understand.
B) Ensure development, training, and production environments are in place.
C) Communicate and train users on new features.
D) Fully document all customizations added to the system.
E) Give users the ability to opt-out of any new feature they dislike.

4. Universal Containers serves customers globally across two businesses. Each business has its own org for managing itssales and support operations. Each line of business also maintains its own reporting systems using both CRM Analytics and Salesforce reports, but the CEO is asking for a unique dashboard that includes the global opportunity pipeline with data from both orgs.
What should a Solution Architect propose?

A) Use one org as primary and an ETL tool to synchronize the accounts and opportunities of the other org.
Then, use standard reports.
B) Use CRM Analytics in the primary org and create a Salesforce External Connection. Then, create a dataflow to combine data from both orgs.
C) Use CRM Analytics in the primary org and then, in thedashboards, use Salesforce Connect to query the data from the other org.
D) Use one org as primary and create external objects for the accounts and opportunities of the other one.
Then, use standard reports.

5. A Solution Architect is delivering a multi-cloud implementation to a client. A diagram is required to communicate the vision and strategy of the solution to the business executives and stakeholders at a high level without going into too much detailed technical information.
Which type of architecture diagram should the Solution Architect use?

A) LightningPlatform Architecture Diagram
B) Solution Architecture Diagram
C) Reference Architecture Diagram
D) Master Data Management (MDM) Diagram

質問と回答：