Apple Macintosh Service 認定 9L0-006 試験問題:
1. Which THREE of the following are symptoms of a 'no power' condition? SELECT THREE
A) You can't connect to the Internet.
B) You don't hear any fan or drive noise.
C) You don't hear a startup chime.
D) The cursor is frozen and the system is unresponsive.
E) The power button or power indicator doesn't light up at all.
2. Where is the best place for a customer to look for information about upgrading his Mac Pro's hard drive?
A) Discussions
B) Downloads
C) Service manual
D) Apple DIY website
3. Which of the following is NOT one of the three qualities that define a quick fix?
A) has little or no cost
B) eliminates intermittent problems
C) involves little or no risk of harm to the system
D) can be performed quickly
4. You want to follow ESD prevention rules, but your work area is too small for you to be tethered with a wired wrist strap. What is one acceptable alternative solution to this issue?
A) Use a grounded ESD heel strap.
B) Do not practice ESD prevention.
C) Work on the floor instead of a table.
D) Use a wireless wrist strap.
5. A customer brings a Power Mac G5 to your service center for repair. After finding the serial number, which THREE of the following sources will display the proper AppleCare name for that Power Mac G5? SELECT THREE
A) Apple Name Tool
B) Console
C) Apple Support Page
D) GSX
E) System Profiler
F) Service Source
G) About This Mac
質問と回答:
質問 # 1 正解: B、C、E | 質問 # 2 正解: D | 質問 # 3 正解: B | 質問 # 4 正解: A | 質問 # 5 正解: C、D、F |