Salesforce Arch-302 試験概要:
| 認定ベンダー: | Salesforce |
|---|---|
| 試験名: | Salesforce 認定 B2C ソリューションアーキテクト試験 |
| 試験番号: | ARCH-302 |
| 合格点: | 65% |
| 対応言語: | 英語 |
| 関連資格: | Salesforce 認定システムアーキテクト Salesforce 認定 B2C Commerce アーキテクト Salesforce 認定アプリケーションアーキテクト |
| 試験形式: | 複数選択, 単一選択 |
| 出題数: | 60-65 |
| 受験料: | $400 USD |
| 試験時間: | 105 分 |
| 認定の有効期間: | 1年間（Trailhead モジュールによる更新が必要） |
| 推奨トレーニング: | Salesforce Trailhead - アーキテクト学習パス B2C Commerce アーキテクチャモジュール |
| 受験申し込み: | Kryterion Webassessor ポータル Salesforce 資格試験の登録 |
| サンプル問題: | Salesforce Arch-302 サンプル問題 |
| 受験方法: | Kryterion Webassessor によるオンライン監視試験またはテストセンターでの対面試験 |
| 前提条件: | Salesforce 認定アプリケーションアーキテクトおよびシステムアーキテクト資格の事前取得、または同等の経験を推奨。 |
| 公式シラバスのURL: | https://trailhead.salesforce.com/credentials/architect/b2c-solution-architect |
Salesforce Arch-302 試験シラバストピック:
| セクション | 目標 |
|---|---|
| トピック 1: インテグレーションアーキテクチャ | - イベント駆動型アーキテクチャ
|
| トピック 2: スケーラビリティとパフォーマンス設計 | - 大量トランザクション設計 - パフォーマンス最適化戦略 |
| トピック 3: B2C プラットフォームの機能 | - Salesforce Customer 360 の統合
|
| トピック 4: セキュリティとデータガバナンス | - アクセス制御とアイデンティティ管理 - 顧客データの保護 |
| トピック 5: B2C カスタマーエクスペリエンスのソリューション設計 | - カスタマージャーニーアーキテクチャ - オムニチャネルエクスペリエンス設計 |
Salesforce Certified B2C Solution Architect 認定 Arch-302 試験問題：
問題 #1
A Marketing team plans to support the launch of a new product line. In discussion with the Sales and IT teams, the Marketing team proposed introducing a leads-management process, along with a web-to-lead form for the landing page that supports the product launch.
The leads captured using the form are added to the new nurturing journey in Marketing Cloud and subsequently routed to the relevant sales team once they qualify at a certain threshold.
What are two implications that a Solution Architect should consider prior to implementing this solution?
Choose 2 answers
A. Need for additional handling of consent, preferences, and compliance for converted leads in Marketing Cloud
B. Engagement history from the lead record will be natively available for contact record in Marketing Cloud
C. Leads are unique contact records in Marketing Cloud
D. Leads can have detrimental impact on quality of contact records in Sales Cloud
問題 #2
Universal Containers (UC) uses B2C Commerce, Marketing Cloud, and Salesforce OMS for their online sales capabilities. Given recent logistics constraints and challenges, many customers are asking UC for the ability to make their purchases online but pick them up at a local store or location (BOPIS).
Which consideration should a Solution Architect keep in mind when designing a solution for UC that would allow for this functionality?
A. Manage inventory data inside of Salesforce OMS so it is easier to parse by store.
B. Manage inventory data inside of B2C Commerce so it is easier to parse by store.
C. Marketing Cloud Mobile Push is required for this solution and must be enabled.
D. Manage B2C Commerce geolocation data for stores on an order by order basis.
問題 #3
A company actively uses CI/CO processes for their Service Cloud implementation and is adding Marketing Cloud and Marketing Cloud Connect to their architecture. Under the current setup each developer has their own developer sandbox for development. Developers merge their changes into a sandbox for QA regularly, then once every week changes are moved to staging, and from staging to production instances.
Which set up should a Solution Architect propose to support this development approach considering costs and data segregation?
A. Set up one Marketing Cloud instance for testing and one for production, where the testing instance is connected to the staging sandbox
B. Set up one Marketing Cloud instance for each sandbox in Service Cloud
C. Set up one Marketing Cloud instance with a business unit for production and one business unit for testing that is connected to all Developer sandboxes
D. Set up one Marketing Cloud instance for production and create a Marketing Cloud sandbox to connect to each of the Service Cloud sandboxes
問題 #4
A company plans to migrate their existing storefront to B2C Commerce as they face a number of performance and scalability issues. They use a custom-built marketing tool for customer engagement that is tightly coupled with the legacy storefront. s The storefront has roughly 200,000 subscribers in total, 10,000 visitors per day, and an average of 1,000 emails that are sent out every day. They expect a large number of subscribers to use their mobile devices to visit the storefront and place orders. f What recommendations should a Solution Architect make to re-architect this solution based on the specified requirements?
A. Build the storefront using a headless commerce architecture and adopt Pardot for customer engagement.
B. Modify the frontend for the existing legacy storefront to be mobile responsive. Decouple the custom- built marketing tool so it is no longer tightly tied to the storefront.
C. Build the storefront using B2C Commerce SiteGenesis architecture and adopt Pardot for customer engagement.
D. Build the storefront using the Storefront Reference Architecture (SFRA) and adopt Marketing Cloud for customer engagement.
問題 #5
A company uses Marketing Cloud, Experience Cloud, B2C Commerce, and Service Cloud. It is in the process of defining the authoritative system for key data entities involved in B2C Journeys. The company has about
200,000 customers, each averaging 30 orders per year
Which option should be considered the authoritative record for consent and compliance preferences, as well as primary person attributes such as name, address, birthday, phone, and email?
A. Marketing Cloud subscriber
B. B2C Commerce customer
C. Experience Cloud user
D. Service Cloud contact
解説：
| 問題 #1 正解： A、D | 問題 #2 正解： B | 問題 #3 正解： D | 問題 #4 正解： D | 問題 #5 正解： D |
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